Return & Refund Policy

1. Return Policy

• Returns and exchanges are available only for eligible products.
• Customers can request a return or exchange within 5 days of delivery.
• Return eligibility and conditions are specified on the respective product pages.
• Customized products are not eligible for return or exchange.

2. Return Conditions

• Products must be unused, unwashed, and in their original condition.
• Original packaging and tags must be intact. Products without original tags will not be accepted.
• Return or exchange requests must be raised within the applicable return period mentioned on the product page.
• If pickup service is unavailable at your location, you may need to ship the product to our designated return address.
• Return or exchange charges may apply on a case-by-case basis.

3. Refund Policy

• Refunds will be processed after the returned product is received and inspected.
• Once approved, refunds will be initiated to the original payment method within the applicable processing period.
• Refund eligibility is subject to the product's return conditions and applicable laws.

4. How to Request a Return or Exchange

To initiate a return or exchange, please contact our customer support team with your order number, the reason for the request, and clear product photos if the item is damaged or defective.

5. Important Notes

• Please check the product details before placing an order.
• Return and exchange eligibility may vary by product.
• This policy is subject to change without prior notice, subject to applicable law.